Create an ad hoc deviation

As a food service manager, you may need to log a deviation that is not linked to a scheduled compliance task. Ad hoc deviations allow you to record unexpected issues immediately, helping ensure corrective actions are taken even outside planned checklists.

Start from: The Compliance local overview.

• Navigate to Daily Schedule.
• Select the Checklists view at the top of the screen.
• Select the + Open deviation button.
  • On desktop, the button appears at the top of the checklist.

• On mobile, the option is available from the checklist action menu (three dots).

• Complete the required fields to describe the deviation:
  • Describe what needs to be fixed*: give a short, clear name for the issue.
  • Where shall the deviation be shown?*: Select the Area/Checklist where you want the deviation to appear.
  • Deviation type*: Describe what type of deviation is this.
  • Describe the deviation: explain what happened and how it was identified.
  • Responsible user: assign who will handle the deviation.
  • Due date: specify when the corrective action should be completed.
  • Occurred date: specify when the deviation happened.
  • Add an attachment: upload a file or picture to add more relevant information to the reported deviation.
• Select Save to create and publish the deviation.

The deviation will now appear in the selected checklist and can be managed like any other compliance deviation; tracked, resolved, and closed once the corrective action has been completed. To know more about how to respond to deviations, see Respond to deviation reports.

Originally published at https://help.mapal-os.com/compliance/local-level/daily-schedule/create-an-ad-hoc-deviation/