When creating or editing tasks in an unpublished form it is possible to set certain answer options togenerate a deviation when they areselected. The settings allow you to configure the deviation that is generated.
Start from: The ‘create task’ or 'edit task' page in an unpublished form.
Deviations can be generated by Checkbox/button, Interval (number) and Dropdown answer types. See Create a task within a form for more information.
Deviation settings
- Deviation type - select an option from the drop-down list. The deviation types available are:
- Regular: Basic deviation flow for direct action.
- Regular - Comments Required: Basic deviation flow for direct action.
- Corrective: Deviation flow with direct and corrective action.
- Corrective - Comments Required: Deviation flow with direct and corrective action.
- Corrective One-Step - Comments Required: Deviation flow with direct and one-step corrective action.
- SMARTask Deviation: Basic SMARTask deviation flow for direct action.
- SMARTask Deviation - Comments Required: Basic SMARTask deviation flow for direct action.
- Text description - this is the default option for reporting a deviation. It requires the user to enter a description of the deviation, the date it occurred, to assign the person responsible for addressing it and when it should be fixed by.
- Deviation option list - select to enable a drop-down list of deviation options for the user to select from OR to create a new list.
- Score - enter the score for this answer OR tick the Ignore score box.
Originally published at https://help.mapal-os.com/compliance/central-level/central-forms/understand-deviation-settings-in-forms/
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