Set up and manage T&A alerts in GIRnet

As an operations manager, you can set up and monitor Time & Attendance (T&A) alerts in GIRnet to stay informed about attendance issues across your team. Alerts can be scheduled by day and time for each business unit. When conditions aren’t met (for example, too few or too many staff on shift), notifications are sent by email to selected GIRnet users, and all executed alerts are logged in the platform.

Start from: The Workforce dashboard.

Manage alerts

Available actions

From the Scheduled Alerts screen you can:

• Filter by Business Unit: select the centre to view or create alerts.
• Filter by Status: view active, inactive, or all alerts.
  • To deactivate an alert, click Active.
  • To reactivate an alert, filter for Inactive and click Inactive.
• Edit / View Details / Delete: edit or view configured alerts.

Note: alerts that have already been executed cannot be deleted, only deactivated.

• New: create a new alert.

Create a new alert

• Navigate to Time & Attendance > Scheduled Alerts.
• Select New.

• Select the Day of the week to be checked.
• Select the time of day to be checked in Hour.
• Choose one of three alert types:
  • Minimum: triggers if staff on shift are fewer than the minimum.
  • Maximum: triggers if staff on shift exceed the maximum.
  • Exact: triggers if staff on shift do not match the exact number.
• Choose whether the alert compares against:
  • Projected shifts: check the Shifts box.
  • A specific number of staff: enter the value manually.
• Apply to all staff categories or select a specific one.
• Select Save to record your new alert.
• After saving, locate the alert on the list and press the blue arrow button.
  • Select the recipients who should receive notifications.
  • Add users with the blue arrow button in the middle of the panel; remove them with the red – button beside the person's name.
  • Click Close to confirm.

Review executed alerts

• Navigate to Time & Attendance > Executed Alerts.

• Select the time period you want to review.
• The screen displays alerts executed by business unit and date, including:
  • The type of alert.
  • The difference between the configured threshold and actual staff present.
  • The notification recipients (click the blue arrow button to view).

Originally published at https://help.mapal-os.com/workforce/time-attendance/scheduled-alerts/set-up-and-manage-t-amp-a-alerts-in-girnet/