Configurer et gérer les alertes T&A dans GIRnet

En tant que responsable des opérations, vous pouvez configurer et surveiller les alertes de Temps & Présence (T&A) dans GIRnet pour rester informé des problèmes de présence au sein de votre équipe. Les alertes peuvent être planifiées par jour et par heure pour chaque site. Lorsque les conditions ne sont pas remplies (par exemple, trop peu ou trop de personnel en shift), des notifications sont envoyées par e-mail aux utilisateurs GIRnet sélectionnés, et toutes les alertes exécutées sont enregistrées dans la plateforme.

Start from: The Workforce dashboard.

Manage alerts

Available actions

From the Scheduled Alerts screen you can:

• Filter by Business Unit: select the centre to view or create alerts.
• Filter by Status: view active, inactive, or all alerts.
  • To deactivate an alert, click Active.
  • To reactivate an alert, filter for Inactive and click Inactive.
• Edit / View Details / Delete: edit or view configured alerts.

Note: alerts that have already been executed cannot be deleted, only deactivated.

• New: create a new alert.

Create a new alert

• Navigate to Time & Attendance > Scheduled Alerts.
• Select New.

• Select the Day of the week to be checked.
• Select the time of day to be checked in Hour.
• Choose one of three alert types:
  • Minimum: triggers if staff on shift are fewer than the minimum.
  • Maximum: triggers if staff on shift exceed the maximum.
  • Exact: triggers if staff on shift do not match the exact number.
• Choose whether the alert compares against:
  • Projected shifts: check the Shifts box.
  • A specific number of staff: enter the value manually.
• Apply to all staff categories or select a specific one.
• Select Save to record your new alert.
• After saving, locate the alert on the list and press the blue arrow button.
  • Select the recipients who should receive notifications.
  • Add users with the blue arrow button in the middle of the panel; remove them with the red – button beside the person's name.
  • Click Close to confirm.

Review executed alerts

• Navigate to Time & Attendance > Executed Alerts.

• Select the time period you want to review.
• The screen displays alerts executed by business unit and date, including:
  • The type of alert.
  • The difference between the configured threshold and actual staff present.
  • The notification recipients (click the blue arrow button to view).

Originally published at https://help.mapal-os.com/fr/workforce-fr/controle-de-presence/alertes-programmees/configurer-et-garer-les-alertes-t-amp-a-dans-girnet/