Manage news and posts within Engagement

Engagement allows General Managers to view and edit team communications. This ensures visibility into what teams are sharing and how well they’re engaging with their audience.

Start from: The Engagement dashboard.

• Navigate to Communications > Publications.

Understanding publication origin

Posts are created in either Engagement or Mapal One. The origin determines how the post can be previewed or edited.

To identify a post’s origin, refer to the Origin column on the Publications view.

Engagement-origin posts

You can both view and edit Engagement-origin posts.

To manage these posts:

• Locate the post in the list.
• Open the Action menu [...]:
  • Select Edit to modify the post.
  • Select Preview to view the post in Mapal One.
  • Select Delete to remove the post.
  • Select Duplicate to create a copy of the post.

Mapal One-origin posts

Mapal One-origin posts are view-only once published.

To view these posts:

• Locate the post in the list.
• Open the Action menu [...]:
  • Select View post content to open a side drawer showing the post as it appears in Mapal One.
  • Select Preview to open the post directly in Mapal One.
  • Select Delete to remove the post.

You can also moderate comments, and download metrics for both options.

Note: Mapal One-origin posts cannot be edited after publication.

View likes and comments on a post

Select Preview from the action menu (...) to open the post as employees see it in Mapal One. From here you can view:

• The full content of the post
• The likes and dislikes count
• Read existing comments
• Add new comments
• Check whether read confirmation is required.

Originally published at https://help.mapal-os.com/engagement/communications/publications/manage-news-and-posts-within-engagement/