Engagement allows general managers to check viewers for a forum or news post so that they can understand how their team engages with content on their system.
Start from: The Engagement dashboard.
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Navigate to Communications > Publications.
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You will see a list of all published posts.
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Use any of the following tools to quickly locate the publication:
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Summary: Filter posts based on a specific timeframe.
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Filter: Narrow down the list by post type or publication category.
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Search: Enter the post title directly to find it faster.
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Locate the Views column in the publications list.
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Each post will display two key metrics:
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Total Viewers: The number of employees who have seen the post (e.g., 2/59).
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Engagement Percentage: The proportion of the audience that has viewed the post.
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Click on the viewer count in the Views column of your selected post.
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A side panel will open, displaying a detailed list of employees who have viewed the publication.
Originally published at https://help.mapal-os.com/engagement/communications/publications/check-viewers-for-a-forum-or-news-post/
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- Download engagement metrics for posts and news
- Create a news post
- Check viewers for a forum or news post
- Write communications using "Create with AI"
- Manage news and posts within Engagement
- Review engagement metrics for publications
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