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Getting started

Learn the basics of Mapal OS, including setup, navigation, and core operational features.

Access Mapal OS (as a manager)
Mapal OS is the all-in-one place to find your complete suite of Mapal hospitality management products. This guide cov...
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Access the Mapal OS configuration dashboard
As an account manager, you can use the Mapal OS configuration dashboard to customise your Mapal solutions. This guide...
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Understand terms in Mapal OS (glossary)
understanding the main terms used in the Mapal OS platform is key to using the system effectively. This article cover...
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Use the Mapal OS dashboard
the Mapal OS dashboard is your all-in-one place to your company’s Mapal products, where you can view and keep track o...
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Sync integrated platforms to Flow Learning
If you use integrations on your Flow Learning platform, you may have new ways of performing tasks around authenticati...
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Getting started on Mapal OS (for integrated platforms)
Discover the essentials of setting up Mapal OS using automated employee uploads. this guide features easy-to-follow l...
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Getting started on Mapal OS
Discover the essentials of setting up Mapal OS using manual employee uploads. this guide features easy-to-follow link...
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Switching to Mapal OS (from Flow Learning)
We're migrating our users to Mapal OS, our new platform with increased security, performance and scalability. In this...
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Users and Employees in Mapal OS
Understanding the distinction between "User" and "Employee" in Mapal OS is essential for effective system configurati...
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Migration to Mapal OS from Workforce
Venue managers can now migrate to Mapal OS from Workforce so that they can take advantage of enhanced features while ...
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Everything you need to know about migration to Mapal OS (FAQs)
This article answers common questions about the transition from the legacy Flow platform to Mapal OS. If your organis...
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Access the Mapal AI Assistant
Using Mapal AI Assistant, you can retrieve insights, understand operational data, and complete actions more intuitive...
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An overview of Mapal OS Configuration
The Configuration app within Mapal OS is a powerful tool designed to help hospitality businesses efficiently manage a...
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Troubleshoot Mapal OS login issues
Mapal OS is part of a wider ecosystem of tools (Flow Learning, Workforce, Engagement, Analytics), so there are severa...
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