Approve or decline absence requests

Mapal Manager allows general managers to review, approve, and decline absence requests directly from the Absences screen, ensuring staffing levels remain accurate and all absences are properly authorised. Requests are filtered by Pending status by default, so the most actionable items appear first.

Start from: the Mapal Manager dashboard.

• Select Absences from the menu.

• Select the floating action button (...) to refine your results.
  • Use Parameters to narrow results by Analysis type, Status, Date, Employee Category and Category Group, or Employee Contract and Contract Group.
  • Use Filter to narrow results by Business Unit, Brand, Company, Country, or Region.
  • Use Group results by to organise the list by Business Unit, Workstation, Category, or Contract.

Find pending requests

• Select a specific group, in this case a Business Unit.
• Review the requests for the selected group.

• If needed, select the floating action button (...) within the group to narrow further by Absence group, Absence type, Business Unit, or Status.
• Select Filter to apply your selection, or Clear filters to reset.

Approve or Decline a request

• Select the row for a Pending request.
• In the Absence detail screen, stay in the Data tab.

• Select the Approve button to validate the request. The status updates to Approved and the absence is recorded in the system.

Notes: Approved absences affect workforce planning and availability.

• Select Decline to decline the request. The status updates to Declined and the employee remains scheduled as normal unless adjusted manually.

Notes: Rejected absences do not automatically notify replacements.

After approving or declining a request

The updated status is visible in the Absences list and in the employee's absence history.

Note: Managers can edit or manually create absences separately if needed. All actions are permission-controlled.

Originally published at https://help.mapal-os.com/manager/requests-manager/approve-or-decline-absence-requests/