Create a new open shift request

Open shift requests allow you to identify team members who are available to cover a shift. Creating a request through Shift Finder helps you organise cover more quickly and ensures eligible candidates are surfaced before any assignment is made.

Start from: The Mapal Manager dashboard.

• Navigate to Shift Finder.
• Select the floating action button (...).
• Select New request.

Complete the request form

Fill in the following mandatory fields:

• Business unit
• Business day
• Start time
• End time
• Workstation
• Candidate filter
• Expiration
• Notes or reason (where available)

• Select Next to move to the candidates selection.

• Select one or various preferred candidates for this request. Toggle Select all if you want to make the request available to everyone.
• Select Next.

• Review the Summary of the request and verify if it needs changes.
• If the request is correct, select Save to register it.

A confirmation message displays and the new request appears in the Shift Finder list with a status of Pending.

Note: The request does not assign an employee automatically. The status remains Pending until action is taken. Permissions determine who can create requests.

What happens next

• Once submitted, the request appears in the Open / Pending requests list.

• You can view eligible employees under the Candidates section of the request, and approve, reject, or delete the request from the detail view.
• Completed requests may move to a historic view.

Originally published at https://help.mapal-os.com/manager/requests-manager/create-a-new-open-shift-request/